Whether you’re brand new or a longtime Fresh Harvester, these tips will help you get the most out of your weekly food deliveries.
1. Take Advantage of Your Customization Window
From Tuesday at 2:00 PM to Friday at 2:00 PM (the week before your delivery), you can customize your box, add groceries, skip a delivery, or donate to Share the Harvest.
Just log in, click the green produce box icon, and hit Customize My Box. Want more? Tap “Keep Shopping” to explore the full grocery lineup in the shop.
2. Use Our Freshness Guarantee
If something’s not up to snuff, we’ll make it right. We triple-check quality—but if we ever miss the mark, email us at info@freshharvest.com or text/call (404)-721-4402.
Learn more by watching our Freshness Guarantee Video.
3. Fill Up on Content and Recipe Resources
- Hundreds of seasonal recipes await on our oft-updated recipe page! Filter by ingredient, season, or diet. Then tag us @freshharvest on Instagram to show off your creations.
- Take your local food knowledge deeper by staying up to date with the Fresh Harvest Blog, where we dive further into supplier spotlights, helpful resources for your account, current food-related events, and so much more.
- More of a visual person? Our Video Hub has lots of bite-sized local food and ag content in video form!
4. Control Your Schedule Weeks Ahead
Go to Account > Manage Orders to manage deliveries up to four weeks out—or add unlimited delivery holds from the Account > Pause Deliveries page. Total flexibility, no penalties.
5. Leave Helpful Delivery Notes
No need for a handwritten note (though that’s always welcome!). Head to Account > My Details and update your Delivery Instructions. Be sure to include things like:
- Gate codes
- Sun-safe drop spots
- “Please knock” preferences
6. Reuse & Return Your Packaging
Help us stay sustainable! Leave out your old bins, foils, and ice packs the night before delivery.
Check our packaging guide video or download & print the one-page PDF cheat sheet.
7. Stay in the Know with Weekly Emails
We send two helpful emails to our customers each week:
- Tuesday: Coming to all customers — get weekly deal alerts, recipes, supplier spotlights, and more
- Saturday: Only going to folks with a delivery next week — get recipes and resources
Not seeing them? Reach out—we’ll fix it!
8. Know When to Expect Your Basket
We deliver to:
- Homes: 6 AM–8 PM
- Offices/Co-ops: 8 AM–5 PM
Delivery windows can vary week to week. Please let us know if your office hours change.
9. Set Your Bins Out the Night Before
Our routes start bright (well, sometimes dark) and early—first delivery’s at 6 AM. Leaving bins out the night before keeps our reuse system rolling. Thanks for supporting our sustainability mission!
10. Shop A La Carte Anytime
Got a delivery coming? You can add local groceries anytime before the customization window closes.
Use the funnel icon at the top right-hand corner of the shop page to filter by vegan, gluten-free, or other diets.
11. Make Your Favorites Recurring
Never forget eggs again. Or anything you love, for that matter! Select “subscribe” when you shop, then choose the frequency, and it’ll be auto-added—just make sure you have a produce box scheduled too.
12. Save More with Bounty Membership
Join Bounty for:
- Free delivery (no minimum!)
- 10% off most groceries all year long
Long-time members call it a no-brainer. On average, Bounty membership pays for itself after just 17 orders!
13. Share the Local Food Love
Tell your friends! When they sign up using your unique referral code, you’ll both get $20 Fresh Harvest credit. Help strengthen Georgia’s local food economy!
